Frequently Asked Questions
Everything you need to know about the magic of MOVA Globes.
How do MOVA Globes rotate without any batteries or cords?
MOVA Globes utilize sophisticated solar cell technology and the Earth's magnetic field. Ambient light passes through the design and powers a drive mechanism that allows the inner globe to rotate silently within its outer shell.
What kind of lighting is required for the globe to spin?
Our globes work in any well-lit room with natural or artificial light. For optimal rotation, place your globe in indirect sunlight or under standard indoor lighting like LED or fluorescent bulbs.
How long does shipping take for domestic orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3 to 7 business days depending on your location within the continental United States.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for items in their original packaging and condition. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are the globes fragile and how are they packaged?
While the outer shells are made of durable, high-quality acrylic, they are precision instruments. We use custom-engineered foam packaging to ensure your MOVA Globe arrives safely and securely at your doorstep.
Do you offer a warranty on your products?
Yes, every MOVA Globe comes with a one-year limited warranty that covers any manufacturing defects to ensure your decorative piece continues to rotate beautifully for years to come.