Returns & Exchanges

We want you to be completely mesmerized by your MOVA Globe, but if you are not satisfied, we offer a 30-day return policy for items in original condition. Our goal is to ensure your home decor experience is seamless and stress-free from purchase to delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to start the process and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Globe

  Carefully repack your MOVA Globe in its original protective foam and manufacturer packaging to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our artisans inspect the returned item for functionality and condition, we will issue a full refund to your original payment method within 7-10 business days.